Comment on Accessibility, Design and Technology Meeting - 19 November 2011

  1. Account Deleted Wed 30 Nov 2011 09:22PM UTC

    Any idea when the site is going to be fixed for mobiles?

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    1. sarken Thu 01 Dec 2011 08:32AM UTC

      Writer at desk with smoky foreground.

      Hi!

      Mobile should be working at this point. Would you mind providing some details about what specifically doesn't seem to be working, and what device/browser you're using? It would help us diagnose and correct the problem more quickly.

      Thanks.

      Sarken
      Volunteer Font End Coder

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      1. Account Deleted Thu 01 Dec 2011 12:44PM UTC

        Hello,

        I'm using a Blackberry Curve and I'm using Firefox but also get the problems on IE, and the Blackberry browser.

        Basically I can't see the tags that usually are listed down the right hand side of the page, and all the text is squashed up down the left hand side of the screen. I can browse a fandom for fics but I can't use tags to filter and search for anything specific.

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      2. Account Deleted Thu 01 Dec 2011 12:47PM UTC

        Oh, also, because the text is squashed up to the left of the screen the titles of fics are showing up over the top of dates and I can't read the titles very easily.

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        1. sarken Thu 01 Dec 2011 10:02PM UTC

          Writer at desk with smoky foreground.

          Thank you. I don't have a Blackberry, so I can't work on this myself, but I have filed a bug report so a front end coder who has a Blackberry can investigate.

          Sarken
          Volunteer Font End Coder

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          1. Account Deleted Thu 01 Dec 2011 10:49PM UTC

            Thank you! :)

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          2. Account Deleted Wed 14 Dec 2011 10:43PM UTC

            Any news on this? I don't want to be a pain but I'm still getting the same problem.

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            1. sarken Fri 23 Dec 2011 01:36AM UTC

              Writer at desk with smoky foreground.

              Unfortunately, all I can do for now is log the bug, as we currently don't have anyone with front end skills and a Blackberry.

              My apologies for the inconvenience.

              Sarken
              Front End Coder

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              1. Account Deleted Sat 24 Dec 2011 06:56PM UTC

                Oh well. :(

                Thanks for your help, I appreciate it. :)

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            3. LucyP Fri 23 Dec 2011 01:38AM UTC

              Hi there!

              You're not a pain at all! Sadly, though, we don't have any further news on this right now. Unfortunately, we don't currently have a coder on staff with access to a Blackberry - it's quite difficult to fix a problem that you can't see, so we're struggling to get a fix. We'll do our best to deal with it, but we don't have an ETA right now (if you or anyone reading this knows a front-end coder with a Blackberry, we would very much welcome help!)

              We're very sorry for the inconvenience. :(

              Lucy
              AD&T / Support / Communications

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              1. Account Deleted Sat 24 Dec 2011 06:58PM UTC

                Oh well. :(

                Thanks for your help though, I appreciate the explanation. Wish I did know someone who could help!

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