As someone who was just tagged as spam and has written a story taking part in a challenge—one that is meant to go live today, I am very upset by this. I get your goals, but it would be nice to have an ETA for a solution. I don’t know what to do...repost? Wait? Just give up? I’ve been writing fanfic for a few months—-and even when I got in a car wreck and suffered a concussion I wanted to keep writing. And this weekend, when I lost power because of a snow storm I still worked on my fic on my phone while freezing so it could go live...and half an hour before it’s supposed to hit the challenge master post I see it’s marked as spam. I’m feeling ready to give up. I’ve kind of had enough challenges the past two months. My tenth work on archive and this happens. Over 12 hours later and my work is still hidden. I have no one to contact. I just don’t know what to do...
We regret any confusion caused when your work was incorrectly identified as spam.
Unfortunately, the filter will occasionally mark works as spam that are not. We do try to swiftly review works that have been initially identified as spam of any kind. In general it should never be longer than a few hours, though our response times can and will vary because we are such a small team of volunteers.
No works should ever be hidden for twelve hours; I can confirm there are currently no works hidden as spam right now. As noted in the email that is sent out, you can contact the Abuse committee directly via our form, which is also linked at the bottom of every page: http://archiveofourown.org/abuse_reports/new. We can then help with any technical issues you may be experiencing.
Thank you for replying. I did click that link but there were bullets saying who should use that form to reply and none of those seemed to fit my situation. I can see that my fic is no longer hidden (I’ve been keeping my phone off for hours because it’s now 30 hours without power), so I haven’t been able to check frequently. I’m glad it’s resolved. Thank you. I do know you are working to make the experience great for everyone (e.g. no spam).
Comment on Automatically hiding spam works
Cassiebobassie Sun 10 Dec 2017 04:25AM UTC
Last Edited Sun 10 Dec 2017 04:56AM UTC
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AO3_Policy_and_Abuse (Official) Sun 10 Dec 2017 09:39AM UTC
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Cassiebobassie Sun 10 Dec 2017 12:51PM UTC
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